You can reach us through our contact form on the website, or by emailing us directly at [email protected]. We aim to respond to all inquiries within 48 hours. Your questions and feedback are important to us, and we appreciate your patience as we get back to you.

Our customer service is available Monday to Friday from 9 AM to 5 PM JST. We are closed on weekends and public holidays. Feel free to reach out during these hours, and we will be happy to assist you with any inquiries.

Yes, we do offer international shipping! Please note that shipping costs and delivery times may vary based on your location. We strive to provide the best shipping options to ensure your handmade eco-art arrives safely and promptly.

We accept returns within 14 days of delivery for items that are unused and in their original condition. To initiate a return, please contact us with your order details, and we will guide you through the process. Customer satisfaction is our priority!

To stay updated on our latest products, promotions, and blog posts, subscribe to our newsletter at the bottom of our website. You can also follow us on social media platforms like Instagram and Facebook for real-time updates and exclusive offers.

Absolutely! We love creating custom pieces. Please reach out to us with your ideas, and we will work with you to bring your vision to life. Custom orders may require additional time for completion.